Gym Chef
01502 500892

Frequently Asked Questions

Questions and Answers

Gym Chef freshly prepare meals for clients of personal trainers. A home delivery diet is the easiest diet available today. All the research, shopping, preparation and cooking is done for you. We then deliver to your client's doorstep – it’s totally hassle free!

Step by step guide of how to set up an account for your client and how to customise their diet plans. View Guide

Everyday, fresh local produce is delivered to our kitchens. We believe in supporting the local community and use as much fresh local produce as possible. With these fresh ingredients, our chefs prepare, cook, chill and pack all food on the day before delivery. This ensures that your client’s fresh food arrives in the best quality possible.

We consult with you every step of the way if required ensuring your client ends up with the perfect weight loss plan, all based on their tastes, goals, requirements, how much weight they want to lose, age, height, weight and activity levels.

We can provide a range of 'special diets' tailor made to suit anyone that suffers from wheat, dairy or gluten intolerances.

Once you have signed up as a personal trainer on our website, you will be able take over the complete management over your chosen diet plan that is suited to your client.

Does your client fancy a change of plan? No problem. You can plan hop as much as you like. Plan hopping allows you to change between different plans for your client during the course of their weight loss programme.

You can set unlimited food exclusions when booking a diet plan. e.g. no onions, we remove all the dishes containing the ingredient and replace it with a comparable dish while balancing the chosen diet. Click here to choose your new diet plan!

Most of our deliveries are made when clients are not at home. As we deliver fresh food, the hamper will not require a signature, and is always left in a secure place normally designated by you. We've had customers ask our drivers to leave hampers in a car boot, in their wendy houses or next to the recycling bin for them to collect whenever they come home. We can deliver to the workplace or we can leave the hamper at a neighbour, friends or any other address in the UK. The hampers are sealed and come chilled with ice packs, ensuring the food inside stays fresh.

We use our own couriers to deliver your fresh food hamper, 2 times a week. We offer key management, so our drivers can leave your hamper in a secure location; Driver contact, where our drivers can text or call you before the arrival of your delivery and we also can pick up your empty hampers to be recycled.

Gym Chef foods are ethically sourced; we do not process any of the meals, which means no food colourings or preservatives. We combine only fresh natural healthy foods with herbs & spices giving you the freshest flavours. All of our menus offer excellent variety. Each plan consists of 84 different meals to be enjoyed each month. All meals, desserts, cakes and condiments are low in fat and follow dietary, healthy eating guidelines set by the government. You don't need to shop for anything except milk and water.


Click here to choose your clients new diet plan!

100% of clients who stick to their plan lose weight. Clients can expect a healthy weight loss of around 2lb each week!

You are never obligated in any way at all, you can stop and start whenever you like. Freshly buying, preparing and customising your diet plans is no mean feat. In order to help us reduce our food and packaging waste, we require all cancellations requiring refunds to give at least 72 hours notice. If your client expects to receive a delivery on a Sunday night or Tuesday day, please make sure we are informed by the preceding Friday by 10:30am. If they are expecting to receive a delivery on a Friday day, please make sure we are informed by the preceding Tuesday by 10:30am.

To get the best from your plan you should choose to commit with your client for at least a month. The average time spent on a Gym Chef plan is 5.8 weeks and many clients stay on much longer.

Definitely! Convenience is key concern at Gym Chef, so whether your client is a stay-at-home mum with quadruplets or a hard-working business person, Gym Chef will not only fit into their routine, but hopefully complement it. Our meals are easily transportable so you can take them to eat at work, the lunches can all be served cold, so you there's no need to find a microwave if you're on the go. Diet chef dinners are all ready prepared, it doesn't get any more complicated than cooking your pre-weighed pasta and your pre-washed veggies and popping your bolognese in the microwave! It makes ordering a takeaway sound complicated!

All they need to buy is approximately 3/4 pint of skimmed or semi-skimmed milk for teas, coffees and cereals. Also, any sugar-free fluids such as diet drinks are okay, although we highly recommend water as their main source of hydration as it boosts the metabolism, cleanses the body and improves the skin. Alcohol is not recommended whilst being on a diet plan, as alcoholic drinks contain lots of empty calories and can therefore interfere with the weight loss. However, it is true to say that most of our customers enjoy the occasional glass of wine. If your client really can't resist, advise them to mix half a glass of white wine with soda or diet lemonade to make a refreshing drink.

Yes, all meals are carefully balanced to provide everything you need to look and feel great. All of our diet plans closely follow the nationally recommended five fruit & vegetable portions your body requires each day.

All of our customers think so! All of our meals are tried and enjoyed by a cross-section of people in order to give us an overview of the tastiness of the food we offer. We use only the best ingredients so your client always receives high quality food to enjoy while they are losing weight.

No problem. We will give you advice on how to eat healthily and enjoyably when they choose to eat out, so that both of your worthy efforts are not wasted.

We make every attempt to identify ingredients that may cause allergic reactions for those with food allergies. Every effort is made to instruct our food production staff on the severity of food allergies. In addition, you can select to exclude items that we have identified as possible allergen-containing ingredients; however, there is always a risk of contamination. There is also a possibility that manufacturers of the commercial foods we use could change the formulation at any time, without notice. Customers concerned with food allergies need to be aware of this risk.

Please be aware that our facility prepares foods and uses ingredients in our products that contain nuts or nut oil. If you have any type of food allergy, please refrain from eating our products.

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